
PRIVACY POLICY
Werkly Privacy Policy
Introduction
Mural City Web Design LLC ("we," "our," or "us") built the Werkly app as a freemium service. This app is designed to help solo contractors and individuals track job information, including client details, project notes, time entries, photos, and invoices.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and visit our website. By using Werkly, you agree to the collection and use of information as described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not use the app.
Information We Collect
Information You Provide to Us
- Account Information: Email address and password for authentication
- Job Information: Company names, job descriptions, project details, notes, and time entries
- Client Information: Client names, contact information, and related details
- Photos: Images you upload related to your jobs or projects
- Invoice Data: Invoice details, line items, and amounts (note: we do not process payments or collect payment information)
- Feedback: Comments, suggestions, and other information you choose to submit through in-app feedback prompts
All job-related data you enter (client info, notes, photos, etc.) is only collected if you choose to provide it. This data is stored securely and is only accessible to you.
Information Collected Automatically
- Device Information: Device type, operating system version, device identifiers, and mobile network information
- Usage Data: App features used, time spent in the app, interaction patterns, and session replays (recordings of your in-app activity)
- Crash and Error Data: Technical diagnostics when the app malfunctions or crashes
- Log Data: IP address, access times, and other standard log information
How We Use Your Information
- Provide, maintain, and improve the Werkly app
- Authenticate your account and keep it secure
- Store your job tracking data and make it accessible to you
- Send transactional emails (account verification, password resets, important updates)
- Analyze app usage to improve features and user experience
- Identify and fix bugs, crashes, and technical issues
- Respond to your support requests and communications
We do not use your information for marketing purposes at this time.
Third-Party Services
Supabase (Database, Authentication & Storage)
- Purpose: Provides secure database storage, user authentication, and file storage for your data
- Data Shared: Email, password (encrypted), all job-related data, and uploaded photos
- Security: Row Level Security (RLS) isolates your data; only accessible to your account
- Supabase Privacy Policy
PostHog (Product Analytics & Session Replay)
- Purpose: Understand how the app is used and diagnose issues to improve the product
- Data Collected: App usage and interaction events, session duration, device and app information, your email address and account details (plan, signup date), feedback you submit through in-app prompts, and session replays (recordings of your in-app activity)
- PostHog Privacy Policy
RevenueCat (In-App Purchases)
- Purpose: Manages premium subscriptions and in-app purchase functionality
- Data Collected: Purchase history, subscription status, device identifiers, and receipt validation data
- Note: We do not collect or store payment card information
- RevenueCat Privacy Policy
Sentry (Error Tracking)
- Purpose: Monitors app crashes and errors to improve stability
- Data Collected: Crash reports, error logs, device state information, IP address, device identifiers, and technical diagnostics
- Sentry Privacy Policy
Resend (Transactional Emails)
- Purpose: Sends account-related emails such as signup confirmations and password reset links
- Data Shared: Your email address and necessary account information
- Resend Privacy Policy
PostHog (Website Analytics)
- Purpose: Measures traffic and usage on our marketing website (not the app)
- Data Collected: Pages visited, referring source or campaign, and device/browser information — collected anonymously, without cookies, and without storing your IP address or precise location
- PostHog Privacy Policy
These third-party services have their own privacy policies and data practices. We carefully select services that prioritize user privacy, but we cannot control how these providers handle data. We encourage you to review their privacy policies.
Data Storage and Security
Where Your Data is Stored
Your data is stored on secure servers provided by Supabase. Photos you upload are stored in Supabase's cloud storage infrastructure.
Security Measures
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Row Level Security to isolate your data from other users
- Regular security updates and monitoring
No method of electronic storage or transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you promptly via email and take immediate steps to mitigate the impact.
Your Privacy Rights
- Access: Request a copy of the data we have about you
- Correction: Update or correct inaccurate information through the app
- Deletion: Delete your account and associated data directly in the app
- Export: Request an export of your data in a portable format
To exercise these rights, please contact us at info@muralcitywebdesign.com. We will respond to your request within 30 days.
Account Deletion
You can permanently delete your entire account and all associated data at any time from within the app. You can also delete individual jobs and their data directly in the app.
Data Retention
We retain your data for as long as you maintain an active Werkly account. Your data remains accessible to you indefinitely unless you:
- Manually delete specific jobs or data within the app
- Delete your account in the app
- Request that we delete specific information
Upon account deletion, we will permanently remove your personal data from our systems within 30 days, except where we are required to retain certain information for legal or regulatory purposes. Copies of some information may also remain for a limited time in the systems of the third-party providers we use to run Werkly (for example, analytics events in PostHog or error reports in Sentry), subject to those providers' retention policies — contact us at info@muralcitywebdesign.com if you would like help requesting deletion there as well.
Photo Privacy
Photos you upload to Werkly are:
- Stored securely on Supabase servers
- Only accessible to your account (not visible to other users)
- Possibly inclusive of EXIF metadata (such as location or device information) added by your camera when the photo was taken
- Not analyzed, scanned, or used for any purpose other than displaying them to you in the app
You can delete photos at any time through the app interface.
Children's Privacy
Werkly is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@muralcitywebdesign.com so we can take appropriate action.
Geographic Scope
Werkly is designed and intended for users in the United States. If you access the app from outside the United States, please be aware that your information is transferred to, stored, and processed in the United States, where our servers are located.
Links to Other Sites
Werkly may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Business Transfers
If Mural City Web Design LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you (by email and/or a prominent notice in the app) before your personal information becomes subject to a different privacy policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we do, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if the changes are significant
- Post the new Privacy Policy in the app and on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of Werkly after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mural City Web Design LLC
Email: info@muralcitywebdesign.com
We will respond to all inquiries within 30 days.
Your Consent
By using Werkly, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
